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Electronic Services

Call Center Services

We have a dedicated call centre with skilled service advisors, to help you with your banking queries and transactions. These advisors are available from 8:00 a.m. to 9:00 p.m. at your service. Our trained team can handle queries related to our range of products, services as well as enquiries related to your account with us.


A few of the services we offer include:

  • Product and Service related enquiries
  • Currency Exchange rates and Time Deposit rate enquiries
  • Branch and ATM location enquiries
  • Account related enquiries
  • Credit Card balance and transaction enquiries
  • Loan account enquiries (due date, installment amount)
  • Settle Credit Card obligations
  • Transfer between two accounts (same customer)
  • Debit and Credit Card Activation
  • Reporting lost or stolen Debit and Credit Cards
  • Registering suggestions or complaints


- All financial transactions are safe and secure.

- All calls are recorded to ensure highest level of satisfaction

For more information, visit your nearest NBG Branch or Call us on

National Bank of Greece S.A. reserves the right to change any information or requirements mentioned above without prior notice.