While information is the foundation stone of our ability to provide superior service, our most important asset is our customer's trust. Keeping customer information secure and safe, and using it only as our customers, is a top priority for all of us at NBG Egypt.

Based on that, we create our privacy policy to our individual customers; we will safeguard, according to strict standards of security and confidentiality, any information our customers share with us.

We maintain strict security standards and procedures with a view to preventing unauthorized access to your data.

NBG shall not sell or otherwise communicate or disclose its visitors' /users' personal data to third parties, other than the aforesaid parties, without the visitor's /user's prior consent unless compelled to do so by law and, in that case, only to the competent authorities.

Whenever we hire other organizations to provide support services, we will require them to conform to our policy standards to allow us to audit them for compliance.

We will not use or share – internally or externally – personal information for any purpose.

We will permit only authorized employees, who are trained in the proper handling of customer information, to have access to that information.

How Do We Protect You?
Information Security

Keeping your financial and personal information secure and confidential is one of our most important responsibilities. Your information remains secure because of strict security standards such as encryption, authentication, computer anti-virus protection, and intrusion detection, applied to our services and systems.